Frequently Asked Questions
Q. Why doesn't the map show the location
A. If the "View Map" link
next to the listing is not showing correctly, the address information may need
altering slightly or the marker itself moved. In order for the map
link on UK-Local-Search.co.uk to function properly, please refer to the guide
to formatting the address information which can be found on the desktop
Step 3 of the "Amend Listing" system allows you to move the marker to the exact
longitude and latitude of your company and we will use that instead UNLESS you
choose not to display your address whereupon the marker is set to the suburb.
Please remember that the map is a free service provided by MapQuest™. As
such, UK-Local-Search.co.uk has no control over the placement of the marker,
nor the map itself, other than via the address information supplied.
Q. How do I add my company?
A. Unfortunately, this is
not possible on the Mobile version. Please use the Add Your Listing tab/link in
the navigation available on the desktop version of this site. It's a
short, simple process. Make sure to keep an eye out for the confirmation
email so as to click the confirmation link.
features do I get if I add my company?
A. This is a comprehensive
list of all the free features when you add or amend your listing:
- Your business name
- A "tag line" that describes your business motto
- Inclusion in up to 6 business categories
- Your street or mailing address. This can be turned off if you wish
- Your email address not displayed but is in a "spam proof" system
- Your web site URL linked to your web site provided it meets our conditions
- A contact name for your company
- The year your business was established
- The payment types you accept
- Your hours of operation
- A list of possible attributes like Star Rating and Alcohol Licence etc
- Up to nine images
- Up to nine products and/or services
- Links to your social networks - Twitter, Facebook etc
- Embedded YouTube video
- Reviews that you approve to be shown
- A primary and an alternative phone number
- Your fax number
- Your premises shown on a MapQuest™ map
Q. How do I amend my company details
that are incorrect?
A. Unfortunately, this is not
possible on the Mobile version. Please use the Amend Listing link under your
company details in the desktop version after you've done a search for your
company. It's a short, simple process. We'll send you a
confirmation email, then phone your original number to make sure you are not
attempting to alter someone else's information.
Q. I work from home. Do I have
to supply my address?
A. We require your address
to verify your company is legitimate. We prefer a way for your customers
to contact you, however, we do respect privacy. In this case a P.O. Box
may be used.
Q. Can I have more than 1 listing for my
A. ONLY If you have actual
premises in multiple locations, may you create a new listing for each
location. You must qualify the extra business name by appending the
ie UK Local Search, London
and UK Local Search, Edinburgh would
be 2 separate entries.
Q. I've tried to add my company.
Why isn't it visible yet?
A. It may take a couple of
working days to complete the addition process as every request is reviewed by
UK-Local-Search.co.uk staff. If it has been longer, it is most likely
that we are waiting for you to click the link in the confirmation email we sent
to ensure the details are correct otherwise your request may have failed to
comply with the terms and conditions.
Q. What are the Terms and Conditions for
adding/updating my companies details?
Terms and Conditions can be found on the legals page.
Q. Why will you not link to my website?
A. There are a number of
reasons for this, all of which are detailed on the Terms and
Conditions page under the other restrictions section.
Q. I've requested that my listing be
removed/amended. Why do my details still come up when I search on Google or
A. We have removed/amended
the listing from UK-Local-Search.co.uk as requested, however we have no
control over the results that come up from searches on Google and other search
engines. Google and other search engines save their data from websites and only
update these every fortnight or so. Your listing will be out of other search
engines when next they re-index UK-Local-Search.co.uk. If you click on the
link however, and review the UK-Local-Search.co.uk page, you will find you are
not mentioned or the info has been updated whichever is applicable.
Q. Where did my details come from to be
on this site?
A. Most of the details on
this site were found on publicly available internet sites.